Los Pollitos / Little Chickies

Books & Games

• Ship in 3–5 business days.
• Returns accepted within 30 days of delivery for a refund.
• Items must be in good condition.
• If your order arrives damaged, please email a photo to help@canticosworld.com within 7 days of delivery. Claims reported after that window cannot be refunded.

Plush Toys

• Ship in 3–5 business days.
• Returns accepted within 14 days of delivery for a refund if items are:
• Unused, unwashed, and clean
• Free of odors or signs of wear
• Tags still attached
• Return shipping is covered by the customer unless the item arrived defective.

Apparel & Home Items

• Ship in 10–15 business days.
• Final sale: not eligible for returns or exchanges.
• Please note: Apparel & Home items are made to order.

Shipping Notes

• Books, Games, and Plush ship separately from Apparel & Home products.
• Shipping rates are calculated separately because orders come from different locations.

💌 Need Help?
If your package is delayed or you have questions, email us at help@canticosworld.com and we’ll be happy to assist.

Oops! If we sent you the wrong item, we’re so sorry.

Just send us an email at help@canticosworld.com with your order number and a quick photo, and we’ll make it right ASAP.

You can track your order using the tracking link included in your shipping confirmation email. If you didn’t receive one, please check your spam folder or contact us at help@canticosworld.com

You can reach our customer support team anytime by emailing us at

📩 help@canticosworld.com

We typically respond within 24–48 business hours.