Books & Games
- Ship in 3–5 business days.
- Returns accepted within 30 days of delivery for a refund.
- Items must be in good condition.
- If your order arrives damaged, please email a photo to help@canticosworld.com within 7 days of delivery. Claims reported after that window cannot be refunded.
Plush Toys
- Ship in 3–5 business days.
- Returns accepted within 14 days of delivery for a refund if items are:
- Unused, unwashed, and clean
- Free of odors or signs of wear
- Tags still attached
- Return shipping is covered by the customer unless the item arrived defective.
Apparel & Home Items
- Ship in 10–15 business days.
- Final sale: not eligible for returns or exchanges.
- Please note: Apparel & Home items are made to order.
Shipping Notes
- Books, Games, and Plush ship separately from Apparel & Home products.
- Shipping rates are calculated separately because orders come from different locations.
💌 Need Help?
If your package is delayed or you have questions, email us at help@canticosworld.com and we’ll be happy to assist.
